HITsa Newsletter

Milky Lane & SYC team up with HITsa

This November, Milky Lane opens their first South Australian store in the heart of the Adelaide CBD on Rundle Street. The Milky Lane franchise is big interstate with a strong presence in NSW and QLD.

HITsa partnered with SYC to deliver a very successful Hospitality Pre-Employment program, which has seen a total of 18 participants progress through into employment with Milky Lane. The students that took part in the week long program completed industry specific training with practical Food and Beverage service and accredited units SITHFAB021 Provide Responsible Service of Alcohol, SITXFSA005 Use Hygienic Practices for Food Safety and SITXFSA006 Participate in Safe Food Handling Practices.

We wish these participants all the best as they take on employment this summer at one of Adelaide's trendiest new venues.

Meeting the Team from MAS

HITsa had the pleasure of hosting the MAS National team at Clarence Gardens last month.

The team from MAS were taken on a tour of our training site, getting to see first hand the Skill Centre and Training Rooms equipped for delivering industry specific training.

We discussed insights into exciting initiatives and projects in the pipeline and our ongoing collaboration to continue to support positive outcomes for industry in Clarence Gardens, Mount Barker and Salisbury.

A big thank you to the MAS National team for taking the morning out to meet with us and see what HITsa has to offer.

Work Placement Testimony

CHC33015 Certificate III in Individual Support [Disability]

A must read recent testimony from one of HITsa's students about their experience in the workplace:

"I was very skeptical initially and excited about my work placement as this is completely a new industry for me and I am in the transition phase into a new career. 

My placement was at 'Empowering Futures'. I found that management were very approachable for any discussion and feedback and the team of support workers that I worked with very friendly and helpful in getting the queries answered and helping in the application of skills in real life.

Every client is different and working with them with the help of support workers and shadowing them is a totally awesome experience. Every participant that I worked with had different needs to support, with various behavioural concerns. The team has taught me various strategies that I can follow during these situations as part of my Duty of Care. The scheduled programs for the participants were very inclusive and interactive in unleashing the potential of the participants subscribing to the principles of the organisation - Voice, Choice and Control with the true meaning of "Empowering Futures".

The management and the team were very supportive in every aspect of my learning including during work placement hours where I acquired new to me practical skills, based on the knowledge that I acquired from the classroom and training sessions from HITsa.  I am more than happy to share that I was offered a job immediately after my placements and I am very excited to join and start my new career.

Thank you HITsa Training and Employment!"

Venkata V

Meet the Trainer

Meet Marie, Health Trainer

Where were you born? I was born in New Zealand. I have lived, worked and studied in Australia since 1993.

Tell us about your work history: I commenced with HITsa in July 2023. Prior to this, I have experience as a Community Support Worker and Assistant in Nursing.

Prior to my career in health, I acquired a Diploma in Business Management and additional studies studies in Beauty Therapy, Nursing and Individual Support.

For a number of years I did media make up, then I owned a beauty retail business for 5 years specialising in natural make up and skincare products and beauty/massage services.

Tell us about your family: I am a single parent to 7 children, 1 of my children passed away in 1997 due to Acute Myeloid Leukemia.

My children are now adults and I have eight young grandchildren. I am a carer for my 11-year-old nephew who lives with me and my fur babies; a dog and a cat.  My adult children have all successfully acquired qualifications as adult learners  working in industries such as nursing, plumbing and community services.

What do you find is the most rewarding thing about training? Helping students reach their goals on a daily basis and passing on the knowledge and experiences I have acquired over time.

I value care and the responsibility I have as a a trainer to be able to influence and encourage others. I am excited about the difference I can make in a students life daily. I love this job!

What is the most challenging thing about training? I love a challenge, but not the technology type - like when a Powerpoint won't work as I would like it to!

CHC33015 Certificate III in Individual Support

Certificate III in Hospitality SIT30622

Izaac C

SIT30821 Certificate III in Commercial Cookery

Anthony R

BSB40520 Certificate IV in Leadership and Management

Jasmine P

How are students assessed?

Competency-based assessment involves collecting evidence and making judgements about whether a student has achieved competency. These judgements will be made by qualified trainers and assessors.

Assessment involves two parts – knowledge and performance:

• Knowledge will be assessed using a set of theory questions
• Performance will be assessed using simulated demonstrations